About Us
Two Maids prioritizes customer service and quality
At Two Maids, our goal is to make a difference in people's daily lives. We help busy families maintain beautiful, clean and healthy homes and take care of the chores that no one has the time or energy to do. We proudly serve our customers so they can focus on what matters most to them.
Two Maids actively supports the "Cleaning for a Reason" organization, which offers free housecleaning to people undergoing cancer treatment. Most of us have experienced cancer first-hand and we know that the kindness and service of others is a blessing that can provide some comfort and peace of mind in challenging times. Two Maids is proud to play a small part in that effort. We also partner with Alliance for Hope International to help provide support and care for survivors of domestic violence.
At Two Maids, we endeavor to build dedicated and honest teams that looks forward to caring for your home. We know that providing our Professional House Cleaners with a growth plan, healthy compensation, and an environment that fosters encouragement and compassion will result in happier employees that can better meet or exceed our customers expectations.
Two Maids cherishes the value people with disabilities bring to all aspects of life and we strive to ensure access to employment opportunities and our services where possible. We work diligently to align our websites and web applications with the latest Web Content Accessibility Guidelines (WCAG). We work to keep pace with these ever-evolving standards because we recognize their importance in making the digital world a more accessible environment for those with disabilities. View Accessibility Statement.
Our Winston Salem Team
Professionally trained cleaners from Two Maids come from all different walks of life. With different personal stories, senses of humor, strengths, and struggles…they share a passion for their work. The Maids offer a plethora of different service packages tailored to meet the needs of equally different families and homes. Whether you’re looking for a little dust up to maintain your home or in need of a deep clean to knock off more grime, they’ve done it all.
From large homesteads to single occupant apartments, Two Maids approach each job with the same enthusiasm and professionalism with an eye for detail.
Clients who are in need of a one-time cleaning can select a package that meets their specific needs or preferences, including homeowners or renters who are moving in or out of a new residence. Recurring cleaning packages are also available for customers looking to cross housekeeping off their to-do lists for the long run. We believe that time is valuable and hope that by helping you it frees your time to do the things that are most important to you.
While there are numerous cleaning services to choose from in the triad, what makes Two Maids the best choice? I believe it is our exceptional team members that make all the difference in setting Two Maids apart from competitors. I attribute the franchise’s tremendous growth to the hard work and high level of care that my staff have shown. Our team members care about their jobs and one another. We’re a team. It’s not about the revenue, but about making a difference in customers and cleaners’ lives.
Another factor contributing to the excellent services provided is our franchises “pay for performance” pay structure. Cleaners are held to a higher standard by receiving feedback from customer surveys, which directly impacts cleaners’ earnings. We believe that feedback is valuable and allows cleaners to feel as if they are more in control and appropriately compensated for their quality of work. Since customer retention and customer service are two our team’s top priorities, feedback is always welcomed.
In order to make homeowners feels comfortable, especially during the pandemic, cleaners at Two Maids always use gloves, masks, and hospital grade disinfectants while cleaning homes. Fortunately for Two Maids staff, exceptional safety precautions were standard before the COVID-19 outbreak. While cleaning in a mask can be difficult and has been an adjustment, cleaners know that wearing one is nothing short of necessary in keeping customers and themselves safe.
Professionally trained cleaners from Two Maids come from all different walks of life.
Winston-Salem, NC